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24/7 Emergency Phone Line
Call (541) 954-2948 for around-the-clock emergency service.
On-Site Service
Schedule a technician to visit your facility by calling (888) 688-0020.
Spare & Replacement Parts
Custom and standard parts are available. Positech suggests stocking the items on your recommended spare parts list, found in the operator’s service manual. Inquire about availability at 888-688-0020.
Warranty
Conco® manipulators are guaranteed for 12 months on electrical, hydraulic, pneumatic, magnetic and vacuum parts, and for 18 months on mechanical parts. View our Standard Term and Warranty here.
Preventative Maintenance
Increase the value of your initial investment. Call 888-688-0020 to extend the life of your machines with our preventive maintenance program.
Service Manuals
Contact the Service Department for replacement operator service manuals. Service manuals for Conco® products (2005-present) are available in electronic format, or may be purchased as a hard copy or CD-ROM.
Refurbishing Conco® Machines
Conco® can rebuild an entire manipulator including the end-effector. Conco® also rebuilds manipulator components which includes, but not limited to, hand controls, control circuits, cylinders and replacement parts. This service can save up to 50% compared to the cost of purchasing a new machine.
Installation Services
To assure a safe, efficient installation, Positech can supply supervised installation (either turnkey or by partnering with you) with local contracted installation personnel or your internal maintenance personnel.
JD Neuhaus
Conco® is also a JD Neuhaus factory-trained hoist repair service provider.